One place for your home, whoever you rent from.
Resident.Place is the app for paying rent, reporting repairs, reading your documents and getting help, all in one place. It works the same whether your home is with AHFL, Haven, Ember Rose Home or NABO.
Neutral by design. It works for your home, not for a landlord.
Resident.Place is a shared app used by residents across several housing providers. Your provider looks after your home. Resident.Place is the calm, consistent place you go to manage it, so you only have one app to learn, whoever you rent from.
Whoever you rent from
Sign in once and see your home, your provider and your details, set up for you from day one. Move between providers and the app stays the same.
Everything in one place
Rent, repairs, documents, community and support, all in a single app, so nothing gets lost across emails, letters and phone calls.
Private and yours
Your information is used only to run your account and the services you use. We never sell it, and you can see and manage it in the app.
Your home, sorted.
Pay your rent
See your balance and statements, and pay in a few taps. Set a reminder so it is never a surprise.
Report a repair
Tell us what needs fixing, add a photo, and follow the job from logged to done.
Damp & mould
Report damp and mould and see it treated as the priority it is, with your provider on the case.
Your documents
Your tenancy, statements and letters, in one place, ready whenever you need them.
Community & your voice
Join panels, hear about what is happening, and tell your provider what would make things better.
Get support
Message a real person and get help, and find a clear route if something needs to be put right.
Invite-only, and quick to set up.
There is no public sign-up. Access comes from your housing provider, so your account is already linked to your home.
Download the app
Get Resident.Place free from the App Store or Google Play. It is one small download.
Use your invite
Open the link or enter the resident ID your provider sends you. No passwords to remember, and no sign-up form.
Confirm your provider
Pick your provider so the app sets itself up for your home, then you are in.
Not had an invite yet? Your provider sends one when your tenancy is set up. If you think you should have access, our support team can help you get set up.
Download Resident.Place.
Everything about your home in your pocket, from the day you move in. Free, on iPhone and Android, and the same wherever you rent.
Private by design
Your data is used only to run your account and services. Never sold.
Built to be accessible
Readable, navigable and tested with assistive technology.
A real person to help
Message support in the app, or reach your provider directly.
Works on any phone
Light on data and storage, and fine on older devices.
Your home, in one place.
Download Resident.Place and sign in with the invite from your provider. It takes a couple of minutes.